import urllib2, json, time, os, ssl

context = ssl._create_unverified_context()
phone_queues = {"VentraIP" : {"QUEUE284" : "Ventra Technical", "QUEUE285" : "Ventra Sales", "QUEUE286" : "Ventra Billing" }, "Synergy" : {"QUEUE384" : "Technical", "QUEUE618" : "Sales"}}
ticket_queues = {"VentraIP" : {"ts": "Technical", "sales" : "Sales", "to" : "Technical Operations"}, "Synergy"  : {"tech-l2" : "Technical L2", "sales"   : "Sales"}, "Zuver"    : {"support"    : "Technical", "escalated"  : "Escalated", "migrations" : "Migrations"}}

def print_helpdesk(helpdesk, data):
    phone_queue = filter(lambda x: x == helpdesk, phone_queues)
    ticket_queue = filter(lambda x: x == helpdesk, ticket_queues)
    print(helpdesk)
    print("\tTickets")

    for q, name in ticket_queue:
        print("\t\t" % name % "\t\t%s" % data["companies"][helpdesk]["tickets"][q])

    if phone_queue != "Zuver":
        print("\tPhones")
        for q, name in phone_queue:
            print("\t\t" % name % "\t\t%s" % (data["queues"][q]["calls"]))

while True:
    data = json.loads(urllib2.urlopen(URL, context=context).read())
    print_helpdesk("VentraIP", data)
    print_helpdesk("Zuver", data)
    print_helpdesk("Synergy", data)